NHTSA Complaint #747325 — 1999 VOLKSWAGEN JETTA POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	747325
Vehicle	1999 VOLKSWAGEN JETTA
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	June 20, 2001
Date Filed	June 28, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	AL

Consumer Description

WE BAGAN EXPERIENCING PROBLEMS WITH THE TRANSMISSION IN THIS CAR WITHIN WEEKS AFTER BUYING IT, IT WAS SHIFTING OUT TO HARD AND SLIPPING. WE TOOK THE CAR TO CROWN VOLGSWAGEN IN BIRMINGHAM, AL IN APRIL 2001 WE WERE NOT SATISFIED AND THEN TOOK THE CAR TO QUALITY VOLGSWAGEN IN TUSCALOOSA, AL WHERE THEY REPLACED THE TRANSMISSION. THE CAR DDROVE NORMAL FOR ABOUT ONE MONTH THEN WE BEGAN NOTICING THE SAME PROBLEMS AGAIN WITH THE TRANSMISSION. ON 06-24-2001 THE TRANSMISSION FAILED AGAIN ONLY GOING INTO DRIVE AND NO OTHER GEARS. ALSO ON MAY 11, 2001 THE REAR WINDSHIELD EXPLODED AND CRACKED FOR NO APPARENT REASON WE HAD TO PAY FOR REPLACING IT. ALSO ON 06-20-2001 THE WATER/FLUID LIGHT BEGAN FLASHING ON THE DASHBOARD WE ALSO HAD THIS FIXED. WE WOULD DESPERATELY LIKE TO HEAR FROM YOU CONCERNING THIS COMPLAINT. ANY INFORMATION YOU CAN OFFER US WOULD BE GREATLY APPRECIATED. THANK YOU - MARTHA PARE. *AK

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