NHTSA Complaint #752749 — 2001 FORD ESCAPE

OVER A PERIOD OF FOUR MONTHS MY FORD ESCAPE HAS LOST ALL POWER WHILE DRIVING IN THE AM TO WORK. IT WAS VERY DIFFICULT TO HANDLE THE CAR WHEN IT LOST ALL POWER BECAUSE OF THE LOSS OF POWER STEERING. THE FIRST OCCURRENCE HAPPENED FIVE DAYS AFTER I PURCHASED THE CAR. FORD REPLACED THE IDLE SENSOR AND SAID IT WAS FIXED. FOUR MONTHS LATER THE PROBLEM OCCURRED AGAIN. THE CAR HAD TO BE TOWED IN. FORD CLAIMS THAT THEY "CANNOT REPLICATE THE PROBLEM" AND THEIR ENGINEERS DON'T KNOW WHAT'S WRONG WITH IT BUT ARE AWARE OF THE PROBLEM IN THE ESCAPES. I WAS OFFERED A TRADE IN AT THE LOSS OF $6,700.00 OR TO CALL THE 800 FORD NUMBER AND REPORT THE PROBLEM TO THEM. THE 800 NUMBER TOLD ME TO PUT EVERYTHING IN WRITING AND WAIT FOR A RESPONSE (2-3 WEEKS). I AM NOW IN THAT STAGE OF MY COMPLAINT. THIS IS A SERIOUS SAFTEY HAZARD BECAUSE I LIVE IN A CITY WHERE THERE IS HEAVY TRAFFIC AND INTERSTATES ARE CLOSE BY.