NHTSA Complaint #751543 — 1997 FORD EXPLORER ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

Complaint Details

ODI Number	751543
Vehicle	1997 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
Date of Incident	December 23, 2000
Date Filed	September 6, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

NEW ENGINE NEEDED. I HAVE HAD FORD REPLACE THE CAM TENSIONERS, ONLY TO HAVE HAD IT FAIL NOW FOR THE 3RD TIME IN 8 MOS. I AM GOING TO REQUEST THE ENGINE BE REPLACED AT DEALER COST, AS IT WAS A RECALLED PART. THE WARRANTY WAS EXTENDED TO 72K MILES BACK IN JAN 0F '01. I NOW HAVE 90K AND THE PROBLEM HAS REOCURRED. THE PROBLEM WAS NEVER REALLY CORRECTED, SO ITS MY OPINION THAT FORD IS OBLIGATED TO CORRECT THIS. WAS TOLD ENGINE NEEDS REPLACEMENT. HAVE HAD A CONSTANT 'TICKING' SINCE PURCHASED. NOW VERY LOUD CLATTERING AND 'RAPPING' NOISES IN TIMING CHAIN AREA. I WAS TOLD THERE ARE 6 CHAINS ON THIS ENGINE AND THEY ONLY REPLACED THE FRONT, SAYING IF THE BACK ONES ARE BAD, THE ENGINE NEEDS TO BE REPLACED...AND THAT THAT IS THE PROBLEM SINCE THE FIRST 2 REPLACEMENTS HAVE GONE BAD AGAIN.*AK

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