NHTSA Complaint #10082788 — 1997 FORD EXPLORER ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

Complaint Details

ODI Number	10082788
Vehicle	1997 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
Date of Incident	July 27, 2004
Date Filed	July 27, 2004
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

1997 EXPLORER 4.0 SOHC PURCHASED IN 1999.MADE KNOCKING NOISE WENT TO DEALERSHIP SEVERAL TIMES UNDER WARRANTY AND WAS TOLD MY MOTOR WAS PULLED AND TENSIONER (PULLEY, CAM TENSIONER) WAS REPLACED.AFTER RECIEVING NOTIFICATION FROM FORD OF "IN WARRANTY" SERVICE BULLETIN,DIFFERENT DEALER SAID IT HADNT BEEN REPLACE OR DOCUMENTED BY PREVIOUS SERVICE.SO,IT WAS SUPPOSEDLEY REPLACED AGAIN (2 TIME).STILL MAKING THE NOISE AFTER SO LONG, AND TOLD SEVERAL TIMES "WE CANT FIND ANYTHING WRONG" KEPT DRIVING.NOW, I AM IN DEALERSHIP FOR ABOUT 10TH TIME AND MY TESNIONERS,POSSIBLY MY TIMING CHAIN,AND POSSIBLE OTHER COMPONENTS (HOPEFULLY NOT MOTOR)NEED TO BE REPLACED AGAIN(3TIME,MORE DAMAGE)??!!THIS TIME THERES NO WARRANTY OR REASON WHY I SHOULDENT "HAVE TO PAY" SO IT IS COSTING ME $1600 SO FAR...POSSIBLY MORE IF THERE WAS MORE DAMAGE.THIS MUST BE DOCUMENTED BECAUSE I HAVE TRIED IN GOOD FAITH AND NUMEROUS,TIRING EFFORTS TO REPAIR THIS FROM DAY ONE!DO NOT WANT TO HAVE TO REPLACE MOTOR IN NEAR FUTURE LIKE OTHERS.*AK

Related Complaints for the 1997 FORD EXPLORER

Other ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS Complaints

#10066424 — April 18, 2004 — WITHOUT ANY WARNING, LOST ALL POWER, ENGINE TOTALLY SHUT OFF AT 45 MPH. HAD TOWED AND WAS TOLD CRANKSHAFT BROKE. FO...

#10051931 — December 22, 2003 — WHILE DRIVING SERPENTINE BELT CAME OFF, AND DRIVER LOST CONTROL OF THE VEHICLE. ALSO, WHEN BRAKING THERE WAS A GR...

#10029771 — July 21, 2003 — CONSUMER TOOK VEHICLE INTO INSPECTION STATION AND DIDN'T PASS INSPECTION BECAUSE OF THE TIMING BELT WAS MAKING NOISE...

#10025900 — July 11, 2003 — I HAVE EXPERIENCED LOSS OF POWER IN THE ENGINE IN MY 1997, FORD\EXPLORER(PURCHASED USED, IN JUNE OF 1999) CAUSING ME ...

#10015875 — April 15, 2003 — THE VEHICLE WAS SERVICED ON 4/1/03 FOR THE CHECK ENGINE LIGHT. ON 4/14/03 CONSUMER ENTERED A PARKING LOT AND TURNED ...

Recent Complaints for the 1997 FORD EXPLORER

#11414983 — ENGINE — May 3, 2021 — TL* THE CONTACT OWNS A 1997 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE STARTED TO SHAKE ABNO...

#11414983 — SERVICE BRAKES — May 3, 2021 — TL* THE CONTACT OWNS A 1997 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE STARTED TO SHAKE ABNO...

#11414983 — SUSPENSION — May 3, 2021 — TL* THE CONTACT OWNS A 1997 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE STARTED TO SHAKE ABNO...

#11327709 — ENGINE — June 8, 2020 — TL* THE CONTACT OWNS A 1997 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE WHILE PARKED IN HIS DRI...

#11195896 — ELECTRICAL SYSTEM — April 12, 2019 — MY LIGHTS DON'T WORK STABILIZING BAR IS BAD,SPEED CONTROL DOSE NOT WORK SECURITY KEY CODE NOT WORKING,DOOR CONTROLS D...