NHTSA Complaint #750994 — 1990 OLDSMOBILE CUTLASS

I TAKE GOOD CARD OF MY CAR. IN THE LAST YEAR I HAVE HAD 4 OIL CHANGES, NEW TIRES AND RIMS, AN ALIGNMENT, NEW BRAKES AND ROTORS. ON 04/20/2001 I HAD A OIL CHANGE AND ASKED PENSKE AUTO TO LOOK AT MY STRUTS AND SUSPENSION BECAUSE MY CAR FELT AND LITTLE DIFFERENT THAN USUALLY, AND AGAIN ABOUT 06/05/2001. THIS TIME I ASKED THE SERVICE MANAGER TO LOOK AND HE COULD FIND NOTHING WRONG. ON 06/15/2001 I WAS ON THE INTERSTATE GOING ABOUT 65 MILES AN HOUR AND HAD A FEW MORE MILES TO GO BUT AT THE LAST MINUTE DECIDED TO PULL OF ON A EXIT TO CHECK A PRICE OF A PRODUCT. I SLOWED DOWN FOR A PEDESTRIAN, AND AS I GOT TO ABOUT 10 MILES A HOUR I FELT A BUMP AND LOST ALL STEERING. LUCKILY I WAS ABLE TO STOP THE CAR WITH OUT WRECKING OR HITTING THE PEDESTRIAN. I GOT OUT OF MY CAR AND FOUND THAT THE BACK PART OF THE FRONT A FRAME HAD FALLEN AND THE MOTOR WHICH HAD PULLED THE STEERING COLUMN APART. IF I HAD NOT EXITED THE INTERSTATE BEFORE I WAS SUPPOSE TO I AM SURE I WOULD BE DEAD, ALSO I AM LUCKY I DID NOT KILL A PEDESTRIAN. I HAVE CONTACTED OLDSMOBILE AND THEY TOLD ME THAT THEY WERE AWARE OF THE PROBLEM BUT ONLY RECALLED THE CARS IN 20 STATES AND MY STATE WAS NOT ONE OF THEM. THEY KNOW THAT ITS PROBLEM EXISTS ON CARS 1988 TO 1990 AND EARLY 1991. OLDS CUTLASS SUPREME, CHEV LUMINA, PONTIAC GRAND PER AND BUICK REGAL. I HAVE A CASE # WITH OLDS C05115278 AND HAVE BEEN WORKING WITH LARRY WALDRICK AT 1-800-442-6537 HE IS TRYING TO BE HELPFUL, BUT IS GETTING NOWHERE. IF I LIVED IN IOWA THEY WOULD OF WARNED ME THAT MY CAR WAS DANGEROUS IN 1997 AND FIXED MY CAR, BUT SINCE I LIVE IN NE AND MY CAR TRIED TO KILL ME, I AM GETTING THE RUN A ROUND. OLDSMOBILE TOLD ME TO GET MY CAR TO THE DEALERSHIP AND THEY WOULD LOOK AT IT. I DID ON 08/02/2001. THEY SAY THEY WILL ONLY PAY HALF, AND TO THIS DAY 08/23/2001 HAVE NOT GOTTEN ME A WRITTEN ESTIMATE. I JUST WANT TO PROTECT THE PEOPLE IN THE OTHER 30 STATES WHO HAVE NOT BEEN WARNED OF THESE KILLER CARS.*AK