NHTSA Complaint #10006042 — 1990 OLDSMOBILE CUTLASS

NAR 1/29/2003. THE CONSUMER RECEIVED A RECALL NOTICE IN MARCH 2003 REGARDING THE FRONT FRAME /CRADLE BOLT RETAINERS. AS PER THE RECALL LETTER THEY WERE REPLACED. ON DEC 12, 2002 BEFORE REACHING A STOP, THERE WAS A LOUD NOISE AND THE CONSUMER FELT A THUMP. WHEN THE CONSUMER INVESTIGATED, HE FOUND THAT THE ENGINE HAD FALLEN FROM THE VEHICLE AND THERE WERE NO STEERING CAPABILITIES. UPON GENERAL INSPECTION, THE CONSUMER WAS ADVISED THE REAR FRAME/ CRADLE BOLTS AND RETAINERS HAD SEPARATED WHICH CAUSED THE ENGINE TO DROP AND THE STEERING SHAFT TO SEPARATE FROM THE STEERING GEAR. WHEN THE CONSUMER CONTACTED THE MANUFACTURER HE WAS TOLD THE RECALL FOR THE CRADLE BOLTS DID NOT APPLY TO HIS VEHICLE ONLY THE FRONT. *JB