NHTSA Complaint #750977 — 1999 FORD EXPLORER

VISIBILITY:GLASS, SIDE/REAR issue reported to NHTSA

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Complaint Details

ODI Number	750977
Vehicle	1999 FORD EXPLORER
Component	VISIBILITY:GLASS, SIDE/REAR
Date of Incident	August 16, 2001
Date Filed	August 27, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MD

Consumer Description

CAR PARKED IN DRIVEWAY, IN SHADE FOR 4 HOURS. AIR TEMP ABOUT 80 DEGREES. REAR WINDOW COMPLETELY SHATTERED FOR NO APPARENT REASON. APPROX. 3/4 OF GLASS FELL IN A 180 DEGREE ARCH OUTSIDE OF VEHICLE OUT TO A DISTANCE OF ABOUT 8 FEET. 1/4 OF GLASS FELL INTO THE REAR OF THE VEHICLE. TOOK VEHICLE TO THE DEALER SPECIFIED ABOVE. SERVICE TECH SAID THERE IS A PROBLEM WITH EXPLORER REAR WINDOWS. SAID THERE WERE TWO NEW EXPLORERS ON THEIR BACK LOT WITH SHATTERED REAR WINDOWS. LATER GOT A CALL BACK FROM THE SERVICE DEPT. SAYING THAT THEY WOULD NOT REPAIR UNDER WARRANTY, SINCE THERE IS ONLY A RECALL ON 2002 EXPLORERS, NOT ON 1999 EXPLORERS. SOUNDS LIKE EXACTLY THE SAME PROBLEM TO ME. IT COST ME $819 TO REPAIR AT AN AUTO GLASS SHOP.*AK

Related Complaints for the 1999 FORD EXPLORER

Other VISIBILITY:GLASS, SIDE/REAR Complaints

#10278694 — July 29, 2009 — TL*THE CONTACT OWNS A 1999 FORD EXPLORER. WHEN THE CONTACT OPENED THE REAR HATCH, THE GLASS SUDDENLY EXPLODED EVERYW...

#10226622 — May 5, 2008 — TL*THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED, THE REAR GLASS SUDDENLY SHATTERED INTO PIECE...

#885775 — April 12, 2001 — VEHICLE WAS PARKED WHEN CONSUMER NOTICED BACK WINDOW HAD COMPLETLY SHATTERED OVERNIGHT.*AK *JB

#871155 — September 21, 2000 — REAR WINDSHIELD EXPLODED AND SHATTERED WHILE DRIVING WITH PASSENGER'S WINDOW DOWN. FORD CANNOT DETERMINE THE CAUSE....

#715394 — November 29, 1999 — USED THE REAR WINDOW DEFROSTER (FOR THE 1ST TIME) AND WITHIN 10 MINUTES THE REAR WINDOW EXPLODED! IT DID THIS ALL ...

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