NHTSA Complaint #715394 — 1999 FORD EXPLORER

VISIBILITY:GLASS, SIDE/REAR issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	715394
Vehicle	1999 FORD EXPLORER
Component	VISIBILITY:GLASS, SIDE/REAR
Date of Incident	November 24, 1999
Date Filed	November 29, 1999
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

USED THE REAR WINDOW DEFROSTER (FOR THE 1ST TIME) AND WITHIN 10 MINUTES THE REAR WINDOW EXPLODED! IT DID THIS ALL BY ITSELF, NOTHING HIT THE WINDOW. THE LOCAL DEALERSHIP & FORD CUST.SRVC. SAY "SINCE THEY HAVE NEVER HEARD OF THIS BEFORE IT IS NOT WARRENTIED"!?! SOMETHING IS WRONG WITH THIS VEHICLE, NOTHING "HIT" THE WINDOW!! I HAVE HAD SEVERAL MINOR ELECTRICAL ODDITIES (IE: WINDSHIELD WIPERS & CIG.LIGTER MALFUNCTIONING), WONDERING NOW IF THERE IS A CONNECTION W/REAR-DEFOGGER?? I DID TAKE PICTURES BEFORE REMOVING THE GLASS (IT WAS SLOWLY CRUMBLING, ONE BUMP AND IT WOULD HAVE FALLEN INTO BITS), BUT FORD DOESN'T WANT TO SEE "ANYTHING" THEY TOLD ME TO TURN IT OVER TO MY INSURANCE, BUT IT'S NOT AN INSURANCE PROBLEM, IT'S A CAR PROBLEM! AGAIN, NOTHING HIT THE WINDOW. FORD HAS SIMPLY BRUSHED ME OFF. ANY ASSISTANCE OR INFORMATION YOUR OFFICE MIGHT HAVE WOULD BE "GREATLY APPRECIATED".

Related Complaints for the 1999 FORD EXPLORER

Other VISIBILITY:GLASS, SIDE/REAR Complaints

#10278694 — July 29, 2009 — TL*THE CONTACT OWNS A 1999 FORD EXPLORER. WHEN THE CONTACT OPENED THE REAR HATCH, THE GLASS SUDDENLY EXPLODED EVERYW...

#10226622 — May 5, 2008 — TL*THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED, THE REAR GLASS SUDDENLY SHATTERED INTO PIECE...

#750977 — August 27, 2001 — CAR PARKED IN DRIVEWAY, IN SHADE FOR 4 HOURS. AIR TEMP ABOUT 80 DEGREES. REAR WINDOW COMPLETELY SHATTERED FOR NO AP...

#885775 — April 12, 2001 — VEHICLE WAS PARKED WHEN CONSUMER NOTICED BACK WINDOW HAD COMPLETLY SHATTERED OVERNIGHT.*AK *JB

#871155 — September 21, 2000 — REAR WINDSHIELD EXPLODED AND SHATTERED WHILE DRIVING WITH PASSENGER'S WINDOW DOWN. FORD CANNOT DETERMINE THE CAUSE....

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