NHTSA Complaint #750698 — 1997 JEEP GRAND CHEROKEE

SUSPENSION:REAR issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	750698
Vehicle	1997 JEEP GRAND CHEROKEE
Component	SUSPENSION:REAR
Date of Incident	August 9, 2001
Date Filed	August 21, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

NOTICED RATTLE IN FRONT SOMEWHERE. TOOK JEEP TO DEALER AT 54,358 MILES. THEY STATED THAT SWAY BAR LINKS NEEDED TO BE REPLACED, HOWEVER, NOT A SAFETY ISSUE. LATER, WAS ON A TRIP AND NEARLY LOST CONTROL OF VEHICLE WHILE DRIVING ON ROUGH ROAD. ENTIRE FRONT END STARTED TO BOUNCE UP AND DOWN AND I THOUGHT A WHEEL HAD FALLEN OFF. GOT VEHICLE STOPPED. THEN IT SEEMED TO DRIVE NORMALLY. I CHECKED TO SEE IF ANYTHING WAS BROKEN AND FOUND NOTHING. NEXT MORNING TOOK TO DEALER IN NEW BRITAIN, CT AND THEY STATED THIS IS COMMON PROBLEM WITH THIS VEHICLE. THEY REPLACED, NOT UNDER WARRANTY, AND NOW SEEMS FINE. I WAS CHARGED FOR LABOR AND MATERIAL - NOT COVERED UNDER EXTENDED SERVICE CONTRACT I PURCHASED. SEEMS LIKE A SAFETY ISSUE TO ME, IF YOU ARE APT TO LOSE CONTROL.*AK

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