NHTSA Complaint #726228 — 1997 JEEP GRAND CHEROKEE

SUSPENSION:REAR issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	726228
Vehicle	1997 JEEP GRAND CHEROKEE
Component	SUSPENSION:REAR
Date of Incident	April 1, 2000
Date Filed	August 23, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	WI

Consumer Description

1)"FRONT SWAY LINK ELIMINATOR BARS" BOTH FAILED AFTER FRONT CV JOINT REPLACEMENT CAUSING VERY POOR/DANGEROUS HANDLING. DEALER REFUSES TO CONSIDER THAT PRIOR REMOVAL CAUSED DAMAGE, SAYS THEY WERE RUSTY. 2) WINDSHIELD WIPERS FAIL WHILE GOING OVER BUMPS. DEALER REFUSES TO COVER UNDER WARRANTY. WANTS NEARLY $400 FOR REPAIR. 3) DOOR LOCKS, DOME LIGHTS LOCK AND UNLOCK BY THEMSELVES WHILE VEHICLE IS RUNNING OR NOT, CAUSING PASSANGERS/KEYS TO BE LOCKED INSIDE. DEALER REFUSES TO FIX. 4) CHECK ENGINE LIGHT COMES ON AND VEHICLE FAILS TO START, AFTER SEVERAL MINUTES VEHICLE THEN STARTS. DEALER REFUSES TO BELIEVE THERE IS A PROBLEM AND WON'T FIX UNDER WARRANTY. *AK

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