NHTSA Complaint #750577 — 1997 FORD EXPLORER EXTERIOR LIGHTING:HEADLIGHTS

Complaint Details

ODI Number	750577
Vehicle	1997 FORD EXPLORER
Component	EXTERIOR LIGHTING:HEADLIGHTS
Date of Incident	December 2, 1999
Date Filed	August 21, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

ON THE FIRST OCCASION, THE HEADLIGHTS WOULD GO OUT WHEN THE TURN SIGNAL WAS TURNED ON. THE VEHICLE WAS OUT OF WARRANTY(OVER 36,000 MILES) SO WE HAD OUR REGULAR MECHANIC REPAIR, BUT WE ASKED TO KEEP THE REPLACED PART. THE MOST RECENT PROBLEM (ONLY 11/2 YEARS& APPROX 8000 MILES LATER)WAS THAT THE WINDSHIELD WIPERS WOULD NOT WORK. THIS TIME WE TOOK IT TO A FORD DEALER. THE SERVICE MANAGER MENTIONED THAT THERE HAD BEEN A PROBLEM WITH THIS PART AND THAT FORD HAD MADE AN UPGRADE, BUT NO RECALL HAD BEEN ENACTED. AGAIN WE ASKED TO KEEP THE REPLACED PART (BOTH ARE FORD PARTS#13K359). IF THERE ARE ANY QUESTIONS REGARDING THIS CLAIM, PLEASE LEAVE MESSAGE ON HOME PHONE, OR CONTACT DIANE RUTT BETWEEN THE HOURS OF 9-5 AT 717 336-7534.*AK

Related Complaints for the 1997 FORD EXPLORER

Other EXTERIOR LIGHTING:HEADLIGHTS Complaints

#10106933 — January 6, 2005 — THE HEADLIGHTS/TURN SIGNAL FAILSEDTO WORK INTERMITTENTLY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

#10004558 — January 24, 2003 — CONSUMER STATED WHILE TRAVELING WITHOUT ANY INDICATION VEHICLE HEAD LIGHT WENT OUT. DEALER HAS BEEN CONTACTED. PLEASE...

#740752 — February 14, 2001 — THE HEADLIGHTS WENT OUT WHILE I WAS PASSING ANOTHER VEHICLE ON AN ICY ROAD AT NIGHT BETWEEN DRIGGS, IDAHO AND VICTOR,...

#536548 — December 8, 1998 — INTERMITTENT FAILURE OF THE HEADLIGHTS.

#605858 — October 14, 1998 — DESIGN OF HEADLIGHTS CAUSING IRRITATION AND POOR VISIBILITY TO OTHER DRIVER'S, REQUIRED ADJUSTMENT DOWN.

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