NHTSA Complaint #740752 — 1997 FORD EXPLORER EXTERIOR LIGHTING:HEADLIGHTS

Complaint Details

ODI Number	740752
Vehicle	1997 FORD EXPLORER
Component	EXTERIOR LIGHTING:HEADLIGHTS
Date of Incident	February 5, 2001
Date Filed	February 14, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	ID

Consumer Description

THE HEADLIGHTS WENT OUT WHILE I WAS PASSING ANOTHER VEHICLE ON AN ICY ROAD AT NIGHT BETWEEN DRIGGS, IDAHO AND VICTOR, IDAHO. I CLICKED THE DIMMER WHEN THEY WENT OUT, AND TRIED TO PUT THE DIMMER LEVER INTO ANY OTHER POSITION AND THE LIGHTS WOULD NOT COME ON. I HELD THE DIMMER SWITCH UP AGAINST THE STEERING WHEEL IN THE "BRIGHT" FLASHER POSITION AND THEY CAME ON, BUT BLINDING ONCOMING TRAFFIC SO THAT THEY FLASHED THEIR LIGHTS AT ME. I DROVE THIS WAY TO MY HOME ABOUT SEVEN MORE MILES. THIS IS VERY DANGEROUS! BROADWAY FORD (66 MI FROM OUR HOME) CHARGED US $134.41 TO REPLACE THE MULTI-FUNCTION SWITCH WHICH THEY THINK CAUSED THE PROBLEM, AND I UNDERSTAND FORD RANGERS HAVE BEEN RECALLED FOR THIS PROBLEM. *AK

Related Complaints for the 1997 FORD EXPLORER

Other EXTERIOR LIGHTING:HEADLIGHTS Complaints

#10106933 — January 6, 2005 — THE HEADLIGHTS/TURN SIGNAL FAILSEDTO WORK INTERMITTENTLY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

#10004558 — January 24, 2003 — CONSUMER STATED WHILE TRAVELING WITHOUT ANY INDICATION VEHICLE HEAD LIGHT WENT OUT. DEALER HAS BEEN CONTACTED. PLEASE...

#750577 — August 21, 2001 — ON THE FIRST OCCASION, THE HEADLIGHTS WOULD GO OUT WHEN THE TURN SIGNAL WAS TURNED ON. THE VEHICLE WAS OUT OF WARRANT...

#536548 — December 8, 1998 — INTERMITTENT FAILURE OF THE HEADLIGHTS.

#605858 — October 14, 1998 — DESIGN OF HEADLIGHTS CAUSING IRRITATION AND POOR VISIBILITY TO OTHER DRIVER'S, REQUIRED ADJUSTMENT DOWN.

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