NHTSA Complaint #750483 — 2001 TOYOTA SIENNA

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	750483
Vehicle	2001 TOYOTA SIENNA
Component	STRUCTURE:BODY:DOOR
Date of Incident	July 31, 2001
Date Filed	August 20, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CT

Consumer Description

AFTER PURCHASING A NEW SIENNA IN MARCH MY DRIVER SIDE POWER SLIDING DOOR FAILED IN MAY. THE DRIVER SIDE POWER DOOR ECU WAS REPLACED. 10 DAYS LATER THE DOOR FAILED AGAIN, THIS TIME THE DOOR WAS ADJUSTED AND REINITIALIZED. AS I TESTED THE DOOR AT TIME OF PICKUP THE DOOR FAILED AGAIN. THE REAR LATCH PIN SWITCH WAS REPLACED AND THE DOOR WAS REINITIALIZED. THE DOOR WORKED FINE UNTIL FAILURE JULY 31ST. SOME ADJUSTMENTS WERE MADE AND THE DOOR WAS REINITIALIZED, AT TIME OF PICKUP AUGUST 5TH THE DOOR FAILED AGAIN. A FIELD TECH FROM TOYOTA FOUND LOOSE PINS IN THE DOOR AND THE MAIN BATTERY POWER LEVEL WAS LOW. THE PINS WERE FIXED AND THE ALTERNATOR BELT WAS REPLACED WITH A HEAVIER ONE TO INCREASE THE MAIN BATTERY POWER. HOPEFULLY THIS WILL SOLVE THE PROBLEM AS I FEAR DOOR MALFUNCTION WITH MY CHILDREN'S SAFETY MY MAIN CONCERN!*AK

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