NHTSA Complaint #749816 — 1998 JEEP GRAND CHEROKEE POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	749816
Vehicle	1998 JEEP GRAND CHEROKEE
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	December 10, 2000
Date Filed	August 10, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	AR

Consumer Description

WITH 34180 MILES ON JEEP THE TRANSMISSION HAD TO BE REPLACED. I REQUESTED A BUY-BACK FROM CHRYSLER. THERE WAS AN ARBITRATION HEARING WITH NATIONAL CENTER FOR DISPUTE SETTLEMENT. AT THIS TIME I FOUND OUT THAT THE REAR-END HAD BEEN REPLACED BEFORE I PURCHASED THE VEHICLE. WE WERE DENIGNED A BUY-BACK BUT WAS ASSURED THAT CHRYSLER WOULD STAND BEHIND THE REPAIRS FOR 12/12. AT 44839 MILES THE TRANSMISSION HAD TO BE REPLACE AGAIN WITH CHRYSLER SAYING THEY WOULD ONLY PAY FOR THE PARTS AND ME THE LABOR. NOW WITH 50000 MILES THE JEEP STILL DOES NOT SHIFT CORRECTLY. I HAVE HAD OTHER SMALLER PROBLEMS BESIDES THIS SUCH AS BRAKE-LINE BURSTIN AND POWER STEERING PULLEY BREAKING AND AT THIS TIME THE AC IS NOT WORKING. I HAVE HAD 4 JEPPS BEFORE THIS ONE AND NEVER HAD ANY PROBLEMS WITH THEM. *AK

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