NHTSA Complaint #749682 — 2000 TOYOTA COROLLA

WE HAD THE DELERSHIP LOOK AT VEHICLE FOUR TIMES AND THEY CLAIMED MY WIFE DID NOT KNOW WHAT SHE WAS TALKING ABOUT. THE FIFTH TIME ON JUNE 2ND WE TOOK IT TO ANOTHER DELERSHIP AND THEY SAID THE RIGHT FRONT STRUT ASSEMBLY WAS FAULTY AND REPLACED.WE HAVE ALSO NOTICED THE BRAKES DO NOT OPERATE NORMALLY ALL THE TIME BUT NO ACTION HAS BEEN TAKEN. LASTLY, MY WIFE HAD A WRECK AND THE AIR BAGS DID NOT DIPLOY. WE CONTACTED TOYOTA AND THEY SAID THEY WOULD SEND SOMEONE OUT TO LOOK AT THE VEHICLE. SO, FAR THEY HAVE NOT BEEN FULLY COOPERATIVE. IN NOTIFYING YOU I HOPE THAT MAYBE NO ONE ELSE WILL BE INJURED IN A MORE SERIOUS ACCIDENT IF THE CAR TURNS TO BE FAULTY. SINCERELY [XXX] AND [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).