NHTSA Complaint #10838414 — 2000 TOYOTA COROLLA ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10838414
Vehicle	2000 TOYOTA COROLLA
Component	ENGINE AND ENGINE COOLING
Date of Incident	September 11, 2015
Date Filed	March 21, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

2000 TOYOTA COROLLA. CONSUMER WRITES IN REGARDS TO WHILE DRIVING VEHICLE CHECK ENGINE WARNING LIGHT ILLUMINATED, FOLLOWED BY HEAVY SMOKE POURING FROM UNDERNEATH HOOD AND NOTICED RADIATOR CAP WAS MISSING DUE TO A NEGLIGENT ACT BY AN ESTABLISHMENT WHO SERVICED HIS VEHICLE.. *LD THE RADIATOR CAP WAS NOT SECURED AFTER HAVING AN OIL CHANGE. TWO INDEPENDENT MECHANICS STATED THE HEAD GASKET WAS COMPLETELY DESTROYED AND THE ENGINE BLOCK WAS WARPED AND A COMPLETE ENGINE REPLACEMENT WAS NEEDED AS A DIRECT RESULT OF NEGLECTING TO PLACE THE RADIATOR CAP BACK ON THE RADIATOR. *JB

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