NHTSA Complaint #749610 — 1999 DODGE GRAND CARAVAN

ELECTRICAL SYSTEM:IGNITION:SWITCH issue reported to NHTSA

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Complaint Details

ODI Number	749610
Vehicle	1999 DODGE GRAND CARAVAN
Component	ELECTRICAL SYSTEM:IGNITION:SWITCH
Date of Incident	July 30, 2001
Date Filed	August 2, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	ND

Consumer Description

MY IGNITION LOCK IN MY VAN HAS FAILED TWO TIMES. THE FIRST TIME IN FEB. 2000. IT WAS REPLACED UNDER WARRANTY. THEN, IT FAILED AGAIN A FEW DAYS AGO. THE VAN WOULD NOT START BECAUSE THE KEY COULD NOT BE TURNED. THIS COULD BE A SERIOUS SAFETY ISSUE IN NORTH DAKOTA WINTERS WHERE WIND CHILLS CAN APPROACH 80-100 BELOW ZERO. ALSO, IF IT FAILED IN A HIGH CRIME AREA IT COULD BE A SAFETY ISSUE. THIS IS ESPECIALLY TRUE IF YOUNG CHILDREN ARE IN THE VAN, AND, OF COURSE, PEOPLE WITH FAMILIES BUY THE VEHICLES. THE PERSON WHO TOWED THE VAN TOLD MY WIFE THAT HE HAD SEEN THE SAME PROBLEM WITH DODGE VANS BEFORE.*AK

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