NHTSA Complaint #737163 — 1999 DODGE GRAND CARAVAN

ELECTRICAL SYSTEM:IGNITION:SWITCH issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	737163
Vehicle	1999 DODGE GRAND CARAVAN
Component	ELECTRICAL SYSTEM:IGNITION:SWITCH
Date of Incident	August 1, 2000
Date Filed	December 13, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

PROBLEM STARTED GRADUALLY. IGNITION JAMMED AND KEY WOULDN'T TURN, BUT WITH CONSTANTLY JIMMYING BACK AND FORTH WOULD EVENTUALLY TURN. PROBLEM PERSISTED UNTIL KEY WOULD NO LONGER TURN IN IGNITION. VAN HAD TO BE TOWED TO THE DEALER. THEY STATED THEY REPLACED THE CYCLINDER LOCK AND LUBED THE INSIDE. THE IGNITION STARTED GRADUALLY CATCHING AGAIN UNTIL IT LOCKED UP. VAN WAS TOWED AGAIN TO THE DEALER. DEALER STATED ORIGINAL REPLACEMENT PART FAILED, SO THEY ORDERED ANOTHER ONE AND INSTALLED IT. LAST WEEK THE PROBLEM STARTED AGAIN. IGNITION JAMMED BUT STARTED AFTER I JIMMYED THE KEY BACK AND FORTH. I HAVE NOT CONTACTED THE DEALER YET ABOUT THE THIR INCIDENT. ALSO, MY NEIGHBOR HAS A 1999 PLYMOUTH VOYAGER MINIVAN, AND HAS HAD THE SAME EXACT PROBLEM, TWICE. *AK

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