NHTSA Complaint #749068 — 2001 VOLKSWAGEN PASSAT VISIBILITY:WINDSHIELD

Complaint Details

ODI Number	749068
Vehicle	2001 VOLKSWAGEN PASSAT
Component	VISIBILITY:WINDSHIELD
Date Filed	July 31, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CT

Consumer Description

PURCHASED CAR BRAND NEW AND NOTICED DISTORTION ON FRONT WINDSHIELD LATER THAT DAY. CONTACTED DEALERSHIP AND THEY REPLACED IT WITH ONE THAT HAS EVEN MORE DISTORTIONS. I STRESSED STRONGLY TO EXAMINE PRIOR TO PUTTING IN AND THEY DIDN'T. AFTER MUCH COMPLAINING TO VW OF AMERICA THEY AGREED TO PUT IN WINDSHIELD #3 BUT CAN NOT PROMISE IT WON'T HAVE BAD DISTORTIONS. THEY SAY PASSAT WINDSHIELD ARE JUST THAT WAY. I HAVE NEVER HAD SUCH POOR QAULITY GLASS IN ANY PREVIOUSLY OWNED VEHICLES. I'M ALSO DISAPPOINTED THAT THEY DON'T CARE. I POSTED ON VW BOARD AND RECEIVED MANY RESPONSES FROM OTHER PASSAT OWNERS WHO ALSO HAVE THIS PROBLEM ACROSS THE USA. AT THIS POINT DON'T WANT MY CAR TORN APART FOR ANOTHER DEFECTIVE PIECE OF GLASS. I COULD GET A GENERIC WINDSHIELD (HAVEN'T LOOKED INTO THAT YET) BUT PREFER A VW WINDSHIELD FOR WARRANTY AND LOOKS WITHOUT VERTICAL DISTORTIONS CAUSING THINGS TO APPEAR WAVY WHILE DRIVING.*AK

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