NHTSA Complaint #748357 — 1998 FORD TAURUS

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	748357
Vehicle	1998 FORD TAURUS
Component	STRUCTURE:BODY:DOOR
Date of Incident	January 1, 2000
Date Filed	July 18, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	AL

Consumer Description

THE DOOR AJAR SWITCH STAYED ON PROHIBITING THE POWER LOCKS TO PERFORM AND KEEP THE DOME LIGHT ON. WHEN TRYING THE LOCK THE DOOR WITH THE POWER LOCK SWITCH ON THE DOOR CONSOLE, THE DOORS WOULD UNLOCK AS THE DOOR AJAR SENSOR READ A DOOR WAS OPEN. WHEN DISCUSSING THIS WITH COASTAL FORD, THE REPAIR IS WAS NOT COVERED. I CONTACTED FORD AT (800)392-3673. I WAS TOLD BY ESSENCE, THE PROBLEM WITH NOT CONSIDERED A RECALL; THEREFORE, I AM NOT ENTITLED TO THE REIMBURSEMENT. I PAID COASTAL FORD $101.34 FOR THIS REPAIR. I SAW ANOTHER FORD VEHICLE COME IN WITH THIS SAME COMPLAINT. I HAVE HEARD THE SAME COMPLAINT BY OTHER FORD OWNERS. PLEASE ADVISE IF THIS IS A COMMON COMPLAINT AND IF THERE IS ANY RECOURSE TO RECEIVING COMPENSATION. THANK YOU.*AK

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