NHTSA Complaint #11480338 — 1998 FORD TAURUS

This car only has 73k milrs on it i am the 3rd owner. The power steering and the rack and pinion failed on this car. I was driving west on Columbus Drive in East Chicago three weeks ago when my steering became so stiff it was very difficult for me to make a turn and i could have easily hit another vehicle ir been hit by another vehicle. In researching this issue and talking to a Ford mechanic the rack and pinion is a common problem in the Ford Taurus from 1996 to 2000. There should have been a nationwide recall and there was not. A mechanic that worked at Ford at the time told me 30000 vehicles were recalled but all the vehicles should have been recalled. The problem was so big they designed a special tool to deal with it. They just waited for people to ca them and they dealt with it at that time as most of the cars were still under warranty at Ford. My problem is the original owner was a denior citizen who drove the car very little. She turned it over to the 2nd owner in 2016 with 66k miles on it. Had she driven the car the average for the industry this would have been covered unfer warranty. If you research this issue online you will discover Ford knew about it and its common to this car for the years stated above. The power steering pymp went out in July. We fixed that..the rack and pinion went out soon after. The pump had alteady been changed in that car before i got it, which leads me to believe the problem has been the rack and pinion for awhile. I have enclosed receits on tbe parts. My neighbor installed the pump for $80. Estimates in installing the rack and pinion are 250 to 400 in this area. Ive gone thru 75 in fluid loss bc the seal on the rack and pinion on the drivers side is blown so car keeps spitting out fluid. I tried to upload reveipts on the parts but i was unable to. The pump was approximately $84. The rack and pinion and return hoses were apprimately $200 thru Rockauto.