NHTSA Complaint #748098 — 1998 FORD EXPLORER
STEERING:HYDRAULIC POWER ASSIST SYSTEM issue reported to NHTSA
Vehicle Towed
Complaint Details
| ODI Number | 748098 |
| Vehicle | 1998 FORD EXPLORER |
| Component | STEERING:HYDRAULIC POWER ASSIST SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | Yes |
| State | MO |
Consumer Description
ATTN. NHTSA ADMINISTRATOR-[XXX]: I AM EXTREMELY CONCERNED ABOUT THE SAFETY OF MY VEHICLE. IN AN EFFORT TO HELP IN THE INVESTIGATION OF THE FORD EXPLORER - I WOULD LIKE TO OFFER MY VEHICLE TO BE USED FOR TESTING. I WOULD LIKE TO BE COMPENSATED OF COURSE AND THIS WOULD ALLOW ME TO PURCHASE A SAFER VEHICLE FOR MY FAMILY. THE VEHICLES TESTED BY [XXX] STUDY OF THE "OVERSTEERING" CONDITION WERE SIMILAR TO MINE. THE FOUR DOOR (4X2) DESIGN HAS BEEN CHOSEN BY [XXX] FOR REASONS I DON'T DARE WISH TO SPECULATE. ALTHOUGH, IT SEEMS FAIRLY OBVIOUS THAT MY FAMILY AND I ARE OPERATING AN UNSAFE VEHICLE. AS A FORD EXPLORER OWNER, I ENCOURAGE YOU TO PROCEED WITH AN INVESTIGATION INTO ROLLOVERS ASSOCIATED WITH THIS VEHICLE. I HAVE CONTACTED FORD'S CUSTOMER RELATIONS DEPARTMENT SEVERAL TIMES VIA E-MAIL AND HAVE GOTTEN TRACKING/CASE ID NUMBERS IN RESPONSE. THEY ARE REFUSING TO ACT UPON A SAFETY CONCERN WHERE LIVES ARE AT STAKE. MY VEHICLE IS UNDER WARRANTY UNTIL OCTOBER 2001 AND I WISH TO EXCHANGE THIS UNSAFE VEHICLE. IF MY OFFER DOES NOT APPEAL TO YOU THEN PLEASE OFFER ME ANY SUGGESTIONS THAT YOU FEEL ARE HELPFUL TO MY CAUSE. SINCERELY, [XXX]/[XXX]/[XXX] ([XXX]) & [XXX] ([XXX]). *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JS *TR
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