NHTSA Complaint #747714 — 1998 FORD TAURUS

TIRES issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	747714
Vehicle	1998 FORD TAURUS
Component	TIRES
Date of Incident	June 28, 2001
Date Filed	July 9, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

ON 6-28-01 I WAS ON I-75 GOING NORTH. MY TIRE UNRAVELED ON ME. MY HUSBAND AND A STATE TROOPER PUT ON A SPARE. MY HUSBAND HAD MY TIRES ROTATED 2 MONTHS BEFORE. I HAVE HAD 3 FLATS AND TIRE REPLACEMENTS ON MY CAR. I CALLED FORD MOTOR CUSTOMER RELATIONS. NICK (800-392-3673) TOLD ME FORD HAS NOTHING TO DO WITH GENERAL TIRES. HE TRANSFERRED ME TO GENERAL TIRES (800-847-3349). EILEEN AT GENERAL TOOK THE COMPLAINT AND GAVE ME A FILE #38421. I AGREED TO GO TO BELLE TIRE TO HAVE THE TIRE INSPECTED. EILEEN CALLED BELLE TIRE. I TOOK THE TIRE TO BELLE TIRE ON 7-2-01. DARRELL AT BELLE TIRE (313-271-9400) CALLED GENERAL TIRE. JILL AT GENERAL TOLD HIM A FILE SHOULD NOT HAVE EVER BEEN MADE ON MY COMPLAINT AND I SHOULD JUST TAKE THE TIRE BACK TO WHERE I GOT IT. SHE WAS VERY ABRUPT AND RUDE. I LEFT.*AK

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