NHTSA Complaint #747649 — 1997 MERCURY SABLE

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE issue reported to NHTSA

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Complaint Details

ODI Number	747649
Vehicle	1997 MERCURY SABLE
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Date of Incident	May 31, 2001
Date Filed	July 6, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

HAD CAR IN GARAGE SEVERAL TIMES OVER 1 1/2 YEAR FOR ENGINE LIGHT, ALWAYS CODE PO3O3-MISFIRE CYLINDER 3, DEALER ALWAYS FOUND SOMETHING WRONG SO IT SEEMED, LIGHT CONTINED TO COME ON. FINALLY, AT 81,000 DRIVING ON HIGHWAY ENGINE LIGHT FLASHES, LOSE ALL POWER, PULL OVER, COOLANT BLOWN ALL OVER ENGINE, CAR TOWED TO DEALER, FIND IT IS BLOWN HEAD GASKET, ENGINE DAMAGE, NEED NEW ENGINE. TOLD VEHICLE OVERHEATED SEVERAL TIMES, NEVER ONCE DID IT OVERHEAT WHILE DRIVING IT. FIND NUMEROUS PROBLEMS WITH THESE CARS AND HEAD GASKET PROBLEMS, ASKE QUESTIONS OF DEALER AND FORD MOTOR CO. NEVER A STRAIGHT ANSWER, JUST "NOT YOUR CAR" AND "IT'S NOT UNDER WARRANTY, WE CAN'T HELP YOU" NOW OWNER MUST PAY 3200 + TO REPLACE ENGINE AND ADD COOLANT BYPASS SYSTEM TO NEW ENGINE BECAUSE OF PROBLEMS WITH THE ENGINE COOLANT SYSTEM. FORD MOTOR CO. TAKING NO RESPONSIBILITY AT ALL. READ NUMEROUS REPORTS OF BLOWN HEADS, BLOWN ENGINES, COOLANT PROBLEMS. NEED ANWERS, PLEASE!!!! NO ONE IS COOPERATING AT ALL.*AK

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