NHTSA Complaint #754609 — 1997 MERCURY SABLE

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	754609
Vehicle	1997 MERCURY SABLE
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	August 1, 1999
Date Filed	November 20, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

TRANSMISSION FAILS PULLING OUT IN TRAFFIC, WHEN I BOUGHT THE CAR THEY DENIED IT UNTIL I MADE MANAGER DRIVE W/ME THEY REBUILT IT FREE, AFTER FIGHTING WITH THEM, I DID NOT HAVE THE CAR A WEEK. THEY REBUILT IT, 1 YR LATER HAPPENED AGAIN, SAID CANNOT FIND ANYTHING, TOOK IT TO ANOTHER DEALER, SAID THEY ALWAYS HAVE PROBLEMS WITH TRANSMISSION IN THESE DUE TO THE TORQUE CONVERTER TOO STRONG FOR THE TRANSMISSION. THEY KNOW THEY MADE A MISTAKE. OIL IS BLACK, THEY KNOW SOMETHING IS WRONG BUT THEY ARE NOT GOING TO RECALL BECAUSE THEY WOULD HAVE TO RECALL THE CAR. *AK

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