NHTSA Complaint #747378 — 2000 FORD F-250

BRAKES FIRST WAS HAVING PROBLEMS AT APPROX 15,000 MILES THE ROTORS HAD WENT OUT. FALLON FORD SUPPOSELY TURNED THE ROTORS AND PUT NEW PADS ON. AT APPROX. 28,000 MILES LITHIA TURNED THE ROTORS AND PUT NEW PADS ON, STATING THAT FALLON NEVER DID THAT, THEN LATER ON THE BRAKES STILL ACTING UP PULLING RIGHT. LITHIA PUT ON A NEW MASTER CYLINDER, LITHIA ALSO HAD THE ALIGHMENT PROBLEM SO THEY HAD SHIMMS PUT IN. LITHIA RELPLACED THE ELECTRONIC CLUSTER TWICE. WHEN TAKEN IN A GAIN FOR CHATTERING LITHIA SAID THERE WAS NOTHING WRONG WITH THE BRAKES, THEY ALSO SAID BECAUSE IT WAS OUT OF WARRANTY THEY WOULD NOT WORK ON IT WITH OUT BEING PAID. JONES WEST FORD REVIEWED ALL OF THE PAPER WORK AND SEEING THAT IT MET THE LEMON LAW THEY REFUSED TO WORK ON IT. LETTER WAS WRITTEN TO THE CEO OF FORD, WHO SAID THEY COULD NOT DO ANYTHING BECAUSE THE TRUNK IS USED FOR BUSINESS. THE DISTRICT REP THAT CAME TO LITHIA SAID THEY COULD NOT REPLACE THE TRUCK BECAUSE LITHIA WAS NOT A FORD/TRUCK DEALER SHIP THAT THE TRUCK SHOULD BE REPLACED, LITHA SINCE HAS REFUSED TO WORK ON THE TRUCK, FALLON REFUSES TO REPLACE THE TRUCK. NOW THE BRAKES HAVE COMPLETELY FAILED. WE TOOK IT IN TO A GOODYEAR SHOP WHO SAID WHEN WE HAD THE ELECTRICAL FAILURE THE ABS BOX AND THE PORPORTIONING VALVE SHOULD HAVE BEEN REPLACE AND IS WHAT PROBABLY WAS WHAT CAUSED THIS PROBLEM. *AK