NHTSA Complaint #746365 — 2000 FORD WINDSTAR STRUCTURE:BODY:DOOR

Complaint Details

ODI Number	746365
Vehicle	2000 FORD WINDSTAR
Component	STRUCTURE:BODY:DOOR
Date of Incident	April 12, 2001
Date Filed	June 11, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CT

Consumer Description

THE PROBLEM OCCURRED WHEN THE VEHICLE WAS IN MOTION, TRAVELING ABOUT 25 MPH. THE RIGHT POWER SLIDING DOOR OPENED WHILE THE CAR WAS IN MOTION. NOBODY IN THE VEHICLE PRESSED ANY BUTTON OR REMOTE CONTROL OR DID ANYTHING TO CAUSE THE DOOR TO OPEN. WHEN I PUSHED THE OVERHEAD BUTTON TO MAKE THE DOOR CLOSE, IT CLOSED ALMOST ALL THE WAY BUT THEN SPRUNG OPEN AGAIN. THIS HAPPENED ABOUT 5 TIMES BEFORE I WAS ABLE TO PULL OVER AND STOP THE VEHICLE. I GOT OUT OF THE CAR AND CLOSED THE DOOR MANUALLY. AFTER THAT THE DOOR WOULD NOT OPEN AT ALL, EITHER MANUALLY OR WITH THE REMOTE CONTROL. I DID REPORT THE INCIDENT TO FORD, AND THE PERSON I SPOKE WITH SAID THAT SHE COULD NOT FIND ANY RECORD OF THIS PROBLEM EVER HAPPENING WITH ANY FORD MINIVAN.*AK

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