NHTSA Complaint #745477 — 1998 DODGE RAM

AIR BAGS:FRONTAL issue reported to NHTSA

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Crash 1 Injury Vehicle Towed

Complaint Details

ODI Number	745477
Vehicle	1998 DODGE RAM
Component	AIR BAGS:FRONTAL
Date of Incident	April 20, 2001
Date Filed	May 18, 2001
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	Yes
State	UT

Consumer Description

30MPH, HEADON CRASH INTO STEEL STATIONARY POLE, NEITHER DRIVER NOR PASSENGER SIDE AIRBAGS DEPLOYED. DRIVER SUSTAINED HEAD/ NECK BACK/ ARM AND KNEE INJURIES. POLICE NOTED NEITHER AIR BAG DEPLOYED AND INSTRUCTED US TO CONTACT THE MANUFACTURE. BOTH PARAMEDICS AND FIREFIGHTERS NOTED FAILURE OF AIRBAGS AND SAID DRIVER WOULD NOT HAVE SUSTAINED HIS HEAD INJURY HAD THEY DEPLOYED. CONTACT WITH CHRYSLER DODGE; THEY SENT REP TO CHECK TRUCK. TWO WEEKS LATER CHRYSLER DODGE SENT US A LETTER STATING THE AIR BAGS FUNCTIONED AS THEY WERE SUPPOSED TO, THAT THEY WERE IN FUNCTIONING ORDER THAT THEIR WAS NO FAILURE ON THEIR PRODUCTS (TRUCK) PART. A LOCAL DODGE DEALER, SALES MANAGER TOLD ME ON THE PHONE THAT DODGE PU AIRBAGS SHOULD DEPLOY AT "10 MPH" IN A HEADON CRASH, STATIONARY OBJECT. HE ALSO STATED AFTER DETAILS OF THE ACCIDENT WERE GIVEN TO HIM, "THAT NEVER SHOULD HAVE HAPPENED" (THAT THE AIRBAGS DIDN'T DEPLOY). PLEASE HELP US, CHRYSLER DODGE IS TAKING NO RESPONSIBILITY. THANK YOU. *AK

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