NHTSA Complaint #744481 — 1998 OLDSMOBILE INTRIGUE

I HAVE A CLUNKING, SCRATCHING NOISE FROM THE FRONT END BUT I NOTICED A GRINDING OR SQUEEZY SOUND WHEN BRAKING. I WAS TOLD BY A CERTIFIED MECHANIC THAT THE ROTORS NEED REPLACED, THERE ARE DEEP GROVES IN ALL BUT THE WORST IS THE BACK. ALSO WAS TOLD THE THE CALIPER HARDWARE NEEDED TO BE REPLACED. I TOOK IT TO THIS MECHANIC BECAUSE I CAN GET A STRAIGHT ANSWER FROM HIM FROM OUT OLDER VEHICLES I HAVE BEEN GETTING NO WHERE WITH THE DEALERSHIP(AS FAR AS THE CLUNKING CLICKING). WHEN THE NEXT DAY I TOOK MY CAR BACK TO THE DEALER WHEN I TOLD THEM THAT I HAD A CERTIFIED MECHANIC LOOK AT IT AND WHAT TO LOOK FOR, THE SERVICE MANAGER TOLD ME THERE WAS A RECALL ON THE ROTORS. THEY HAD MY CAR UNTIL THE NEXT DAY AND I WAS TOLD THEN THEY COULD NOT SEE A PROBLEM. THIS SOUNDED FAMILIAR AS I HAD TO HAVE A NEW STEERING RACK (FINALLY PUT IN LAST YEAR AFTER MANY TRIPS TO THE DEALER). ALSO ON THIS REPAIR TRIP THEY ROTATED MY TIRES, THEY PUT THE RT FRONT ON THE RT BACK!!!! I WANT TO KNOW WHY GM HAS NOT FIXED THIS PROBLEM? IT SEEMS THAT ENOUGH DOCUMENTATION HAS BEEN DONE. I AM TAKING MONEY OUT OF MY POCKET AND GOING TO GET YET ANOTHER OPINION ON WHAT ACTION SHOULD BE DONE. I DO NOT FEEL SAFE DRIVING MY CHILDREN AROUND WITH ALL THESE THINGS GOING WRONG. I THINK THAT SHOULD BE THE QUESTION, ISN'T ANYONE AT GM CONCERNED ABOUT THE SAFETY ISSUE AND LIVES OF PEOPLE WHO SPENT GOOD MONEY ON THEIR CARS?*AK