NHTSA Complaint #744305 — 1996 PLYMOUTH GRAND VOYAGER

STEERING:HYDRAULIC POWER ASSIST SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	744305
Vehicle	1996 PLYMOUTH GRAND VOYAGER
Component	STEERING:HYDRAULIC POWER ASSIST SYSTEM
Date of Incident	April 17, 2001
Date Filed	April 24, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

VEHICLE EXPERIENCED FAILURE OF POWER ASSIST STEERING SYSTEM AT LOW SPEED. HAVE BEEN TOLD THAT MFG. HAS THIS PROBLEM ON A "STAR LIST" BUT NOT CURRENTLY ON RECALL. COST OF REPAIR/REPLACEMENT SIGNIFICANT. POSSIBILITY OF CATASTROPHIC/FATAL ACCIDENT DUE TO STEERING FAILURE SIGNIFICANT. NOT A HAPPY CUSTOMER. MANUFACTURERS CUSTOMER SERVICE NUMBER NOT HELPFUL IN RESOLVING PROBLEM OF MAJOR EQUIPMENT FAILURE AT RELATIVELY EARLY POINT IN LIFE OF VEHICLE. I INTEND TO RAISE A FUSS.*AK

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