NHTSA Complaint #713639 — 1996 PLYMOUTH GRAND VOYAGER

ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH issue reported to NHTSA

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Complaint Details

ODI Number	713639
Vehicle	1996 PLYMOUTH GRAND VOYAGER
Component	ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
Date of Incident	October 19, 1999
Date Filed	October 21, 1999
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	HI

Consumer Description

REPORTED STEERING PROBLEM IN JUL 98. DEALER SAID THEY WERE UNABLE TO DUPLICATE FAILURE. DEALER WAS CUTTER CHRYSLER JEEP OF WAIPAHU. IT HAS BEEN A PROBLEM SINCE PURCHASING THE VEHICLE AND SEEMS TO BE GETTING WORSE. NOW THE STEERING IS LOCKING-UP (INTERMITTENTLY) WHEN I GO OVER A SPEED BUMP, CAUSING LOSS OF STEERING CONTROL. THE WINDSHIELD WIPER PROBLEM WAS CORRECTED BY THE SAME DEALER ON 24 JUL 98 AS A MALFUNCTIONED SWITCH THAT WAS ON RECALL AND THEY REPLACED IT AS A GOODWILL REPAIR BECAUSE VEHICLE WAS OUT OF WARRANTY BY MILEAGE ONLY. IT ONCE AGIAN IS FAILING INTERMITTENTLY. BOTH OF THESE I FEEL ARE TRAFFIC SAFETY CONCERNS THAT THE MANUFACTURER SHOULD RESEARCH AND CORRECT IMMEDIATELY. THE POWER DISTRIBUTION CENTER I BELIEVE IS INTERMITTENTLY SHORTING OUT AND CAUSING MANY SMALL ELECTRICAL PROBLEMS LIKE RADIO WORKS, THEN DOESN'T, LIGHTS GO ON BY THEMSELVES, AND THINGS LIKE THAT. ONCE AGAIN I FEEL THAT IF LEFT UNCORRECTED THIS MAY ALSO POSE A POTENTIAL TRAFFIC SAFETY ISSUE. ALL THREE FAILURES I FEEL ARE BASED ON VEHICLE PRODUCTION LINE PROBLEMS THAT MAY BE AFFECTING MANY VEHICLES IN THE SAME MANNER. PLEASE ADVISE ON WHAT TO DO. THANK YOU FOR YOUR TIME AND EFFORT ON MY ISSUES AND CONCERNS. SINCERELY, LOUIS C. MARTINEZ. *AK

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