NHTSA Complaint #744173 — 1994 FORD EXPLORER

THERE WERE NEW FIRESTONE TIRES ON MY EXPLORER WHEN I PURCHASED IT IN 1998. I HAD TO REPLACE THE TIRES JUST BEFORE A TRIP BECAUSE IT WAS NOTICED THAT THE TREAD HAD SEPARATED TO THE DEGREE THAT TWO OF THE TIRES WOULD NOT LONGER HOLD AIR! I REPLACED THEM WITH ANOTHER BRAND OF TIRE - THEN A FEW MONTHS LATER FIRESTONE RECALLED THE TIRES I HAD (I STILL HAVE THE SPARE). I APPLIED FOR REIMBURSEMENT, HOWEVER THEY REFUSE TO PAY BECAUSE I GOT THEM REPLACED WITH A COMPETITORS TIRE AND PRIOR TO THE RECALL. THE VERY REAL ISSUE HERE IS HAD I NOT NOTICED THE PROBLEM WITH THE TIRES PRIOR TO MY CAR TRIP THINGS COULD HAVE TURNED OUT VERY DIFFERENTLY FOR ME AND MY FAMILY. I HAVE DOCUMENTATION FROM FIRESTONE, FORD, THE DEALER I PURCHASED THE CAR FROM AND THE THE DEALER WHERE I REPLACED THE FIRESTONE TIRES - BUT FIRESTONE STILL REFUSES TO ACKNOWLEDGE THAT I HAD THE FAULTY TIRES OR REIMBURSE ME FOR THEM BECAUSE THEY WERE REPLACED PRIOR TO THE RECALL. I WOULD URGE THAT THE RECALL BE WIDENED BECAUSE I DON'T THINK I CAN BE THE ONLY PERSON THAT THIS HAS HAPPENED TO. THANK YOU. *AK (TIRESIZE: PT23575R15)( DOT NUMBER: TIRE SIZE: PT23575R15 )