NHTSA Complaint #10171031 — 1994 FORD EXPLORER TIRES

Complaint Details

ODI Number	10171031
Vehicle	1994 FORD EXPLORER
Component	TIRES
Date of Incident	November 1, 1997
Date Filed	October 17, 2006
Mileage	39,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

WHEN I BOUGHT MY FORD EXPLORER USED IN 1997 WITH 39,000 MILES ON IT THE TIRES WERE BLOATED OUT OF SHAPE AND THE VEHICAL SHOOK VIOLENTLY AT ANY SPEED ABOVE 35 MPH. I REPLACED THE TIRES BECAUSE THEY WERE EXTREMELY DANGEROUS. THEN THE TIRES WERE RE-CALLED. I CONTACTED FIRESTONE AND THEY TOLD ME THEY WOULD NOT REIMBURSE ME FOR THE TIRES BECAUSE I DID NOT SAVE THEM AFTER THEY WERE REMOVED AND I COULD NOT PROVE I EVER HAD THEM. NOW I HAVE A RECALL FOR THE SPARE TIRE (WHICH IS THE ORIGIONAL FIRESTONE ATX DEFECTIVE TIRE. I CONTACTED FIRESTONE BY EMAIL WITH THIS FACT AND FIRESTONE IS IGNORING ME. PLEASE LET ME KNOW WHAT I NEED TO DO NOW THAT I HAVE THE PROOF THAT FIRESTONE DEMANDED THAT THEY SOLD ME DEFECTIVE TIRES. THANKS, JOHN ULRICH. *NM

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