NHTSA Complaint #743729 — 1996 DODGE INTREPID

STEERING:RACK AND PINION issue reported to NHTSA

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Complaint Details

ODI Number	743729
Vehicle	1996 DODGE INTREPID
Component	STEERING:RACK AND PINION
Date of Incident	January 31, 2001
Date Filed	April 19, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

WAS BACKING OUT OF PARKING SPOT WHEN I FELT A SMALL THUMP. LOST ALL STEERING CAPABILITY. DEALER SALVAGED RACK AND PINION (SAID BOLTS HOLDING IT TO FIREWALL COMPLETELY SHEERED OFF...I LEFT INSTRUCTIONS TO SAVE THE PART BUT OF COURSE, THE PARTS DISAPEARED.) DEALER ALSO REFUSED TO LET VEHICLE LEAVE WITHOUT NEW TIE RODS AND CONTROL LINKAGES WHICH THEY SAID WERE DAMAGED (COULD BE TRUE.) MY BROTHER IS A MECHANIC WITH OVER 25 YEARS IN THE BUSINESS AND HAS NEVER SEEN ANYTHING LIKE THIS BEFORE. I'VE LOST CONFIDENCE IN MY ABILITY TO KEEP THIS VEHICLE RUNNING SAFELY, REGADLESS OF HOW MUCH MONEY GETS SINKED INTO IT. CAN YOU IMAGINE DRIVING AT 55MPH ON A SLOW RIGHT HAND CURVE AND THIS ITEM FAILING, SENDING YOU INTO ON-COMING TRAFFIC? KIDS IN THE CAR?*AK

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