NHTSA Complaint #10552307 — 1996 DODGE INTREPID

AFTER PURCHASING CAR FROM AUCTION, WE TOOK FOR EMISSIONS TESTING IN ORDER TO PURCHASE A TAG. WE WERE TOLD THE TEST COULD NOT BE DONE BECAUSE THE COMPUTER HAD NOT FINISHED THE TESTS. WE WERE ADVISED HOW TO COMPLETE THE DRIVING REQUIREMENTS AND TO COME BACK AFTER THAT. AFTER SEVERAL TRIPS THE TESTS STILL SHOWED INCOMPLETE. NOW SIX YEARS LATER THE ODBII STILL WILL NOT COMPLETE AND ACTUALLY RESTARTS EVERY TIME THE CAR IS STARTED. AFTER LOTS OF RESEARCH WE DISCOVERED THE PROBLEM HAS BEEN WIDESPREAD AND A DEFECT THAT REQUIRES THE ECU TO BE FLASHED WITH UPDATED PROGRAM INFORMATION. THERE IS EVEN A TSB #181897 WHICH COVERED THIS. DEALERS ARE EITHER UNAWARE OF THIS PROBLEM OR WANT TO CHARGE CLOSE TO $100. WE BELIEVE THAT THEY SHOULD DO THIS SERVICE AT NO CHARGE SINCE IT IS S DEFECT THAT THEY ARE AWARE EXISTS. THERE ARE NO CODES BEING THROWN AND WE HAVE BEEN UNABLE TO TAG THE CAR FOR MANY YEARS. *TR