NHTSA Complaint #742699 — 2000 VOLKSWAGEN PASSAT

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	742699
Vehicle	2000 VOLKSWAGEN PASSAT
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	November 24, 2000
Date Filed	March 30, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

I HAD TO REPLACE 2 OIL PANS WITHIN A WEEK APART DUE TO SMALL HOLE IN PAN. THEY TOLD ME IT WAS FROM DRIVER ERROR BUT I KNOW I DID NOT GO OVER ANYTHING TO MAKE HOLE. I WAS WILLING TO CONCEDE FIRST TIME AS I COULD NOT REMEMBER IF I HAD INDEED MAYBE HIT SOMETHING BUT A WEEK LATER IT HAPPENED AGAIN AND I HAD BEEN EXTREMELY CAREFUL. THE HOLE HAPPENED TO BE IN THE EXACT SAME SPOT AS BEFORE. THEY GAVE ME VERY HARD TIME AND WOULD NOT ALLOW ME TO TAKE BOTH OIL PANS WITH ME SO I COULD INVESTIGATE. I BOUGHT CAR FROM CHECKERED FLAG IN VIRGINIA BEACH BUT LIVE IN TEXAS AND THESE EVENTS OCCURRED HERE IN TX. I WENT TO AUTOBAHN VW IN FORT WORTH,TX FOR REPAIRS. PLEASE HELP.*AK

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