NHTSA Complaint #742634 — 1997 DODGE STRATUS SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC

Complaint Details

ODI Number	742634
Vehicle	1997 DODGE STRATUS
Component	SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
Date of Incident	November 24, 1998
Date Filed	March 28, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

HEAD GASKET - HAVE HAD TO REPLACE TWO (2) HEAD GASKETS DUE TO LEAKS IN THREE YEARS. FIRST ONE COST A DEDUCTIBLE OF $500 AND THE SECOND ONE WILL COST ME $250, ALTHOUGH I KNOW THAT DODGE HAS ISSUED TECH BULLETINS TO ADDRESS INSTALLATION PROBLEMS. DODGE DID THE GOOD WILL BIT IN BOTH CASES BY SUPPOSEDLY SPLITTING THE COST 50/50. THIS IS AN OUTRAGE THAT CONSUMERS ARE REQUIRED TO PAY SUCH HEFTY FEES FOR INFERIOR/FAULTY DESIGNS. BRAKES - APPARENTLY THE DESIGN OF THE CALIPERS INCLUDES A CYLINDER MADE OF SOME TYPE OF PLASTIC. THIS PLASTIC IS NOT ABLE TO WITHSTAND THE HEAT OF NORMAL BRAKING OPERATIONS AND WILL NOT CONTRACT PROPERLY WHEN COOLED DOWN. BECAUSE OF THIS THE CALIPER STICKS IN AN EXTENDED POSITION WHICH CASUSES THE DISC PAD TO STAY IN CONSTANT CONTACT WITH THE ROTOR, THUS WEARING DOWN THE PAD PREMATURELY AND CAUSING POSSIBLE DAMAGE TO THE ROTORS. THIS COST ME $559 THE FIRST TIME AND SINCE THEN I HAVE SIMPLY BEEN CHANGING THE PADS EARLIER THAN NECESSARY TO PREVENT FURTHER DAMAGE TO THE ROTOR. ALTHOUGH THIS HAS NOT RESULTED IN AN ACCIDENT, I BELIEVE IT COULD (OR HAS TO OTHERS?) CAUSE AN ACCIDENT/FATALITY ON AN EXTENDED TRIP. *AK

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