NHTSA Complaint #711284 — 1997 DODGE STRATUS SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC

Complaint Details

ODI Number	711284
Vehicle	1997 DODGE STRATUS
Component	SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
Date of Incident	September 7, 1999
Date Filed	April 7, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

ABOUT 3 WEEKS BEFORE THE PROBLEM WAS REALIZED, I HEARD A VERY LOUD WHIRRING SOUND. I HAD TAKEN IT TO FEENEY DODGE IN PALATINE TO HAVE THE FRONT BRAKES DONE. THEY DID THE BRAKES BUT I DON'T UNDERSTAND WHY THEY DID NOT NOTICE THE LEFT WHEEL BEARING NOISE. I TOOK IT TO GOODYEAR IN MT. PROSPECT FOR REGULAR MAINTENANCE AND THEY NOTICED IT RIGHT AWAY. THEY SAID THAT THE LEFT WHEEL BEARING NEEDED TO BE REPLACED. I HAD AN AMOCO STATION I KNOW WELL DO THE REPAIR. WHY DID A CAR THAT IS ONLY 2 1/2 YEARS OLD NEED A WHEEL BEARING REPLACED? I HAVE NEVER HAD A CAR HAVE THIS PROBLEM. WHY WASN'T THIS UNDER THE THREE YEAR WARRANTY? I CONTACTED FEENEY AND ANOTHER DEALER IN THE AREA AND GOT TOLD THAT NO, THAT IS NOT UNDER THE 3 YEAR WARRANTY. THIS REPAIR SHOULD HAVE BEEN PAID FOR BY CHRYSLER NOT ME. THE PART HAD TO BE DEFECTIVE FOR THIS TO HAVE HAPPENED. *AK

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