NHTSA Complaint #741795 — 2000 TOYOTA SIENNA ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

Complaint Details

ODI Number	741795
Vehicle	2000 TOYOTA SIENNA
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Date of Incident	February 27, 2001
Date Filed	March 14, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

HAVE BEEN TOLD I HAVE SLUDGE BUILD UP IN MY ENGINE DUE TO LACK OF MAINTANANCE. I HAVE RECEIPTS FOR 3 OIL CHANGES IN THE FIRST 19000 MILES, BUT THEY THEN TELL ME IT MUST HAVE BEEN INFERIOR OIL. HAVE FOUND THIS TO BE PROBLEM WITH PEOPLE NATION WIDE, AND TOYOTA WILL NOT STAND BEHIND ITS WARRANTY. THERE IS NO WAY THAT THIS PROBLEM HAS BEEN CAUSED SOLELY DUE TO A LACK OF MAINTANANCE TO ALL THE PEOPLE HAVING THE SAME PROBLEM. TOYOTA WANTS TO REBUILD THE ENGINE ON A ONE YEAR OLD VAN WITH 19000 MILES FOR $2200, THOUGH IT WAS PROPERLY MAINTAINED. WILL NOT ACCEPT RECEIPTS FOR SERVICE DONE AS PROOF OF MAINTANANCE. WHAT ELSE ARE WE SUPPOSED TO HAVE TO ENSURE PROOF?*AK

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