NHTSA Complaint #758132 — 2000 TOYOTA SIENNA

OUR SIENNA WAS DIAGNOSED WITH SLUDGE BUILDUP IN MAY 2000. WE WERE TOLD IT WAS NECESSARY TO REPLACE THE ENGINE AS EVENTUALLY WE WILL ENCOUNTER ENGINE FAILURE AT SOME POINT. TOYOTA REFUSES TO TAKE RESPONSIBLITY OF THIS MATTER AND CONTINUALLY BLAMES THE OWNERS FOR LACK OF MAINTANENCE. THERE HAVE BEEN OTHER OWNERS WHO HAVE ENCOUNTERED ENGINE FAILURE WHILE DRIVING. WE ARE FORTUNATE TO NOT HAVE HAD THAT. HOWEVER, WE HAVE NO PEACE OF MIND IN DRIVING THIS VEHICLE EVERY DAY, WITH OUR CHILDREN MIND YOU, AND KNOWING WE COULD HAVE ENGINE FAILURE AT ANY TIME. IT IS VERY IMPORTANT THAT AN INVESTIGATION INTO THIS MATTER BE DONE. IT IS OBVIOUS THERE IS A PROBLEM AS TOYOTA HAS HAD OVER 3000 COMPLAINTS SUCH AS OURS. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS INJURED OR KILLED AS A RESULT OF TOYOTAS NEGLIGENCE IN THIS MATTER. IS THERE A STIPULATION THAT SOMEONE NUST BE INJURED OR KILLED BEFORE AN AGENCY SUCH AS YOURS WILL INVESTIGATE? THAT MAKES NO SENSE. WHEN THERE IS A POTENTIAL FOR INJURY YOU MUST FOLLOW THROUGH. PLEASE. *AK