NHTSA Complaint #739014 — 1998 MERCURY MOUNTAINEER

BEFORE THE TIRE BLOWOUT I HAD THE TIRES INSPECTED AT THE LOCAL FIRESTONE STORE AND WAS TOLD I HAD NO TIRES THAT FELL UNDER THE TIRE RECALL. WHEN I WENT TO ANOTHER TIRE STORE TO HAVE THE BLOWOUT REPLACED I WAS INFORMED THAT TIRE WAS UNDER THE RECALL, THE VEHILCE WAS INSPECTED AGAIN AND TWO MORE TIRES WERE RECAL TIRES. I WENT BACK TO THE FIRESTONE STORE WERE THE TIRES WERE FIRST INSPECTED AND THE MANAGER TOLD ME I WAS WRONG ABOUT THE TIRES BEING RECALLED AFTER I TOLD ME ANOTHER TIRE STORE HAD REPLACED FOR FREE UNDER THE RECALL DOT NUMBER, I WAS THEN TOLD I COULD NOT PROVE THE TIRES WERE ON RECALL TO HIM SO LEGALLY HE DID NOTHING WRONG BY TELLING HE THE TIRES WERE SAFE SO NOW IT WAS MY WORD AGAINST HIS. I CALLED FIRESTONE CORPORATION AND TOLD THEM THE SAME STORY BUT GOT NO RESPONCE FROM THE COMPANY EATHER.*AK (DOT NUMBER: VDHL TIRESIZE: 235/75R15)