NHTSA Complaint #738418 — 2000 FORD WINDSTAR
STRUCTURE:BODY:DOOR issue reported to NHTSA
Vehicle Towed
Complaint Details
| ODI Number | 738418 |
| Vehicle | 2000 FORD WINDSTAR |
| Component | STRUCTURE:BODY:DOOR |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | Yes |
| State | CA |
Consumer Description
ELECTRIC SLIDING DOOR OPENS WHILE DRIVING AND WHILE CAR IS PARKED & OFF. DEALER WILL NOT FIX BECAUSE THEY "CANNOT DUPLICATE THE PROBLEM". THIS IS A MAJOR SAFETY CONCERN THAT I DON'T WANT TO DUPLICATE!! THERE ARE 4 OTHER COMPLAINTS I HAVE FOUND THAT CORRELATE TO THIS ISSUE. THEY ARE 866315, 871988, 730676, 871684. I HOPE THAT SOMEONE IN YOUR OFFICE WILL INVESTIGATE THIS. I AM VERY PERSISTENT AND WILL LIKELY GET FORD TO DO THE RIGHT THING AND FIX MY DOOR. I WILL EVEN FOLLOW UP AND MAKE SURE THEY ARE INVESTIGATION THE SITUATION FOR THE ROOT CAUSE. BUT I DON'T THINK I ALONE CAN FIGHT THIS. I NEED YOUR ORGANIZATION TO HELP FORD INVESTIGATE THIS ISSUE IN A TIMELY MANER BEFORE SOMEONE GETS SERIOUSLY HURT. IF THIS DOOR KEEPS COMING OPEN WHEN I A DRIVING, WHAT WILL HAPPEN AT IMPACT??? THIS IS WORSE THAN THE DODGE BACK DOOR ISSUE BECAUSE CHILDREN ARE SITTING RIGHT NEXT TO THIS DOOR. *AK
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