NHTSA Complaint #737787 — 1997 DODGE STRATUS ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	737787
Vehicle	1997 DODGE STRATUS
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	January 8, 1998
Date Filed	December 18, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

'HEAD GASKET' - WE BOUGHT A NEW 1997 DODGE STRATUS IN MARCH OF 1997. AT 20,718 MILES THE HEAD GASKET FAILED BADLY. IT TOOK SEVERAL WEEKS TO GET IT FIXED (UNDER WARRANTY) WHILE THE PART WAS REDESIGNED. THE HEAD GASKET WAS FINE UNTIL 72,000 MILES - AT THAT POINT IT FAILED AGAIN. I DO NOT FEEL I SHOULD HAVE TO PAY FOR AN OBVIOUS DESIGN DEFECT. I KNOW THE PROBLEM IS WIDESPREAD AND THE PART HAS BEEN REDESIGNED SEVERAL TIMES. 'HEADRESTS' - ON OUR 1997 DODGE STRATUS THE ADJUSTABLE HEADRESTS HAVE BROKEN - THE PADDED HEADREST BREAKS FREE FROM THE METAL POSTS HOLDING IT TO THE CHAIR. WE HAD THE PASSENGER HEADREST REPLACED - IT IS NOW BROKEN AGAIN AS WELL AS THE DRIVER'S SIDE. THEY BREAK FROM THE PRESSURE OF ADJUSTING THE HEIGHT OF THE HEADREST. THIS SEEMS UNSAFE TO ME - THEY BREAK QUITE EASILY.

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