NHTSA Complaint #10129984 — 1997 DODGE STRATUS

DT: THE VEHICLE IS A 1997 DODGE STRATUS. AT 27,000 THE OIL LIGHT CAME ON WHILE THE CONSUMER WAS DRIVING AND THE VEHICLE CUT OFF. WHEN THE CONSUMER HAD IT TOWED TO THE DEALERSHIP THEY REPLACED THE TIMING BELT AND PULLEYS. AT 39,000 THE ENGINE WOULD NOT START. WHEN IT WAS TOWED TO THE DEALERSHIP AGAIN, THEY FOUND THAT ONE COIL WAS SHORTED, THE PCM WAS BAD, THE TIMING BELT HAD TO BE REPLACED AGAIN, THEY HAD TO REPLACE THE MODULE, THE RELAY, AND THE PLUG WIRE. THE WHOLE ELECTRICAL SYSTEM HAD TO BE REPLACED. LATER AT 62,000 MILES IT WAS LEAKING OIL AND WOULD NOT START. IT WAS TOWED TO THE DEALER WERE THE TIMING BELT HAD TO BE REPLACED A THIRD TIME, THE HEAD GASKET AND PACKAGE, THE PLUG AND PLUG WIRES, AND THE SPARK PLUGS WERE ALSO REPLACED. CURRENTLY AT 89,000 THE TIMING BELT AND HEAD GASKET NEED REPLACING. THE VEHICLE IS OVER HEATING AND WILL NOT START. THIS CAUSED THE HEATER CORE TO GO OUT. THE CLUSTER HAS GONE OUT; THE WHOLE LIGHTING SYSTEM COMES ON AND GOES OFF WITHOUT WARNING. THESE CURRENT PROBLEMS HAVE NOT BEEN REPAIRED AS OF NOW. THERE ARE OTHER ISSUES THAT ARE INCLUDED IN A RECALL FOR THE LOWER BALL JOINTS AND FOR THE FLOOR SHIFTER. THE VEHICLE WAS IMMOBILE SO THE CONSUMER CAN NOT TAKE IT TO THE DEALERSHIP TO HAVE THE RECALLS REPAIRED. THE MANUFACTURER TOLD THE CONSUMER THERE WAS NOTHING THEY COULD DO BECAUSE THE VEHICLE WAS OUT OF WARRANTY. *JB