NHTSA Complaint #736176 — 1999 ISUZU RODEO

TREMENDOUS VIBRATION THROUGHOUT VEHICLE. THIS APPLIES TO BOTH THE REAR AND FRONT SUSPENSION/BRAKE COMPONENTS. MANUFACTURER/DEALER AND ZONE SERVICE REP WAS CONTACTED. ISUZU FAILED TO CORRECT THE PROBLEM STATING AND I QUOTE "IT IS A TRUCK AND IT IS INTENDED TO RIDE LIKE ONE". THE WHOLE BODY VIBRATION WAS CORRECTED AFTER MANY ATTEPMTS, THE PROBLEM WAS OUT OF BALANCE REAR DRUMS. AFTER COMPLETION OF BALANCING THE REAR DRUMS THE MAIN BODY VIBRATION WAS ELIMINATED. VIOLENT STEERING WHEEL SHIMMY WAS STILL PRESENT. AFTER HAVING CHECKED SHOCKS, TIRES, RIMS BEARINGS ETC THE FRONT ROTOR AND HUB ASSEMBLIES WERE BALANCED AS A PAIR, THIS ELIMINATED THE STEERING WHEEL SHIMMY. SINCE BOTH THE FRONT AND BACK COMPONENTS WERE BALANCED ALL THE VIBRATION HAS BEEN ELIMINATED. TIRES HAVE NOT BEEN REBALANCED IN 14,000 MILES, THEY HAVE BEEN ROTATED WITH NO ADVERSE AFFECT. MANY THOUSAND OF DOLLARS WERE SPENT IN ISOLATING THIS PROBLEM, NEW TIRES, SHOCKS, REAR DRUMS, FRONT ROTOR AND HUBS, BEARINGS, SEALS AND THE MANUFACTUR OF PRECISION BALANCING MANDRELS AND BALANCING COSTS. ISUZU NEEDS TO RECOGNIZE THIS PROBLEM AND REPAIR/ REPLACE THESE COMPONENTS FOR OTHERS, MINE IS CORRECTED. I SEE "MANY" POSTS OF THIS VIBRATION ISSUE AND AM AWARE THAT MANY WERE LEMON LAWED FOR IT. ISUZU HAS FAILED TO SERVICE AND CORRECT THE ISSUE AND HAS ABANDONED THEIR CUSTOMERS ON THIS ISSUE.*AK