NHTSA Complaint #736073 — 1998 FORD TAURUS

TURNING CORNER AT APPX 20MPH HEARD LOUD CLONK NOISE UNABLE TO STEER VECH,RACK & PINION SNAPPED, LIFTED HOOD BELT HAD CAME OFF WHEEL WAS ON THE GROUND, FORD MECHANIC TOLD WARRANTY REP THAT IT WAS MY FAULT BECAUSE I RAN LOW ON POWER STEERING FLUID. I DROVE A 24FT TRACTOR AND 53FT TRAILER COMBINATION FOR 6 YEARS ACROSS THE US CANADA AND MEXICO AND HAD TO DO MY OWN MAINT. AND MINOR REPAIRS TO MY TRUCK DOES THIS SOUND LIKE SOMEONE THAT JUMPS IN AND OUT OF A CAR WITHOUT CHECKING FLUID LEVELS,OR DOING PROPER MAINT ON THEIR VECH?? I ONLY HAD THE VECH FOR 38DAYS BUT ALWAYS KEEP ALL FLUID LEVELS CHECKED, BEFORE THIS HAPPENED I WOULD HEAR A LOW HUMMING NOISE WHEN TURNING THE STEERING WHEEL BUT THE POWERSTEERING FLUID WAS AT THE NORMAL LEVEL.