NHTSA Complaint #735490 — 1997 DODGE CARAVAN

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER issue reported to NHTSA

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Complaint Details

ODI Number	735490
Vehicle	1997 DODGE CARAVAN
Component	SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
Date of Incident	October 5, 2000
Date Filed	November 1, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

HAD BRAKE TROUBLE; TOLD NEEDED NEW MASTER CYLINDER AT SAME TIME TOLD NEEDED NEW TRANSMISSION.... WHEN I ASKED WHY BOTH WOULD NEED REPLACED SO SOON, DEALER SAID "THESE THINGS HAPPEN"; BOTH ISSUES COULD HAVE LED TO MAJOR SAFETY ISSUE. I USE THIS VEHICLE TO TRANSPORT MY TWO CHILDREN, BOTH UNDER AGE 4; THEN DEALER FAILED TO CORRECT BRAKE PROBLEM (LEFT AIR IN THE LINES) WHICH LED TO BRAKES CONTINUING TO LOCK... ANOTHER MAJOR SAFETY ISSUE! I WAS TOLD THE CALIPERS NEEDED TO BE REPLACED AS WELL... BUT BRAKES CONTINUED TO LOCK UNTIL THEY FINALLY DISCOVERED AIR IN THE BRAKE LINES! I THOUGHT THIS MIGHT BE AN ISOLATED INCIDENT UNTIL I CHECKED WITH COLLEAGUES WHO ALSO OWN CARAVAN WITH SIMILAR PROBLEMS... CHECKED NHTSA WEB SITE AND WAS SHOCKED AT THE NUMBER OF SIMILAR COMPLAINTS!

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