NHTSA Complaint #10013660 — 1997 DODGE CARAVAN

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER issue reported to NHTSA

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Complaint Details

ODI Number	10013660
Vehicle	1997 DODGE CARAVAN
Component	SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
Date of Incident	March 6, 2003
Date Filed	March 29, 2003
Mileage	42,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

THE HYDRAULIC FLUID IN THE MASTER CYLINDER RESERVOIR DECREASES AND THE INSTRUMENT PANEL BRAKE WARNING LAMP ILLUMINATES. REFERENCE NHTSA CAMPAIGN ID NUMBER: 96V215000. SERVICE ADVISOR INDICATED THAT THERE WAS NO RECALL ON THIS PROBLEM, I SHOWED COPY OF THE NHTSA CAMPAIGN ID NUMBER PRINT OUT AND HE SAID "WE DON'T USE THAT INFORMATION; WE ONLY USE THE FACTORY DATA BASE AND THERE'S NO RECALL". I HAVE BEEN EXPERIENCING THE EXACT PROBLEM SPECIFIED IN THE NHTSA RECALL - SEARCH RESULTS! PLEASE HELP. THANK YOU. *NLM

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