NHTSA Complaint #734101 — 1996 GMC SUBURBAN

I HAVE TAKEN MY VEHICLE TO ANAHEIM HILLS GMC UNDER FACTORY WARRANTY AND TOLD THEM ABOUT MY WIPERS WORKING INTERMITENTLY OR NOT WORKING AT ALL. THE WIPERS ONLY FAILED TO OPERATE ONCE FOR ME AT THIS TIME. THE DEALERSHIP SAID THAT THE WIPERS WERE WORKING FINE THAT DAY THEY TESTED AND THERES NOTHING THEY CAN DO, ESPECIALLY SINCE MY VIN WASN'T LISTED ON THE RECALL. IT'S BEEN ALMOST A YEAR NOW AND THE PROBLEM HAS INCREASED IN SEVERITY AND FREQUENCY. I CAN'T SEE OUT OF MY WINDSHIELD MANY TIMES AND HAVE TO PULL OVER TO CLEAN IT MANUALLY. SOMETIMES THE WIPERS DON'T STOP WORKING EVEN IN THE OFF POSITION SO MY WIPER BLADES ARE GETTING TORE UP ON A DRY WINDSHIELD. THE WASHER FEATURE ONLY WORKS 10% OF THE TIME. I AM HAVING THE EXACT SAME PROBLEM THAT THE CAMPAIGN RECALL COVERS. I AM TOLD BY GMC CUSTOMER SERVICE THAT THEY CAN'T DO ANYTHING BECAUSE OF THE RECALL NOT INCLUDING MY VIN #. BOLOGNA, NHTSA HAS BETTER SOURCES OF TRACKING THIS AND THEY SAY THAT APPROX. 1,557,583 VEHICLES ARE AFFECTED. GMC TELLS ME ABOUT 100,000 VIN'S ARE AFFECTED. THESE #'S AREN'T EVEN REMOTELY CLOSE. THIS IS A MAJOR SAFETY ISSUE AND SHOULD BE ADDRESSED IMMEDIATELY. INJURIES OR DEATHS ARE POSSIBLE FROM POOR VISION IN A RAIN OR SNOW CONDITION.LET'S NOT HAVE ANOTHER FIRESTONE SITUATION ON OUR HANDS. GMC MUST STEP UP TO CLAIM RESPONSIBILITY AND TAKE CARE OF THE CONSUMER IN THIS SAFETY ISSUE.