NHTSA Complaint #10182187 — 1996 GMC SUBURBAN

ON THE GMC 6.5 THE PMD, OR PUMP MOUNTED DRIVER FAILS DUE TO HEAT FAILURE, ALSO FAILING FOR NO REASON IN 8 DEGREE TEMPERATURES. WHEN IT FAILS THERE ARE NO SIGNS, WARNINGS JUST STALLING THE POWER STEERING, POWER BRAKES GONE. NOW PUT YOURSELF ON A 2 MILE HILL OF AN INSANE DESCENT, AND YOURSELF BEHIND THE STEERING WHEEL WHAT WOULD YOU DO? THIS IS INSANITY THAT THE DEALERSHIP WILL ONLY HELP YOU IF THERE IS LESS THAN 100,000 MILES ON YOUR CAR, AND THEN ALL THEY DO IS REPLACE THE PUMP, WHEN THE PUMP ISN'T THE PROBLEM ITS THE PUMP MOUNTED DRIVER. I PERSONALLY HAVE SPOKEN TO AND BEEN TO THE MANUFACTURERS AND THEY REFUSE TO ADMIT THERE IS A PROBLEM, THIS IS THE MANUFACTURER! BUT I DON'T UNDERSTAND HOW AFTER 11 YEARS NOTHING HAS BEEN DONE ABOUT THIS PROBLEM, ONLY A RIP AND REPLACE, AND IF THERE'S TO MANY MILES TO BAD FOR YOU. I HAVE TRIED ALMOST EVERY AFTER MARKET SOLUTION OUT THERE AND THESE MANUFACTURERS TOO ARE BAFFLED ABOUT THIS SITUATION. SO WHY IF THERE IS NO PROBLEM ARE THERE A DOZEN BUSINESS MAKING MONEY OFF OF TRYING TO FIX THE MANUFACTURERS PROBLEM? IF THE MANUFACTURER DOESN'T HAVE TO TAKE THE BLAME THAN WHO DOES? THE FAMILY OF 7 THAT WROTE IN? WHEN THEY DIE IS SOMETHING GOING TO BE DONE , BECAUSE ITS NOT A MATTER OF IF, ITS A MATTER OF WHEN, AND I HOPE THAT DAY NEVER HAPPENS. BUT I HOPE THAT MORE THAN THE FAMILY HAS TROUBLE SLEEPING BECAUSE I FEEL BETTER FOR TRYING TO AVOID THIS CATASTROPHE. THANK YOU FOR YOU TIME. SINCERELY CONCERNED, JON LAMB